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Registration Policy

Registration is required for all programs. Registration cannot be confirmed until payment has been received.

Programs are filled on a first-come, first-serve basis. We recommended registering as soon as possible after registration opens to avoid disappointment. If a program is full, you can sign up to be on the program waitlist. In the case that a spot becomes available, we contact the next person on the waitlist. If you would like advance notice of our registration dates, you can sign up for our e-newsletter.

COVID-19 Policies & FAQ
General Cancellation Policy

Requests made more than 14 days before the start of the program will receive a 90% refund (10% will be retained as an administration fee as we are charged by the registration system for cancellations).

Requests made fewer than 14 days before the start of the program will receive no refund.

Requests for cancellations or refunds must be made in writing and submitted to the High Park Nature Centre at info@highparknaturecentre.com. Please contact us at info@highparknaturecentre.com if you have any questions.

COVID-19 Related Cancellation Policy

We will continue to diligently follow and align our programming with Toronto Public Health guidelines. If sudden adjustments need to be made to the number of participants we can allow to gather outdoors, we'll be in touch and will strive to provide as much forewarning as possible.

Unfortunately, due to our limited schedule and resources, we will not be refunding or able to accommodate make-up visits if you cannot attend due to personal reasons related to COVID-19. This includes the need to stay home as a precautionary measure if you or your participants are feeling ill, if you or a participant contracts COVID-19, or if a decision is made on your group's behalf to not attend due to COVID-19.

Because of diligent staff health screening, there is a possibility that some days we may not have staff available to lead a program. In situations where HPNC cancels a program due to staff availability issues, participants will be eligible for a refund for the canceled visit. Please note, refunds do not apply to cancellations related to extreme weather, see more below. We may choose to offer virtual programming in lieu of in-person programming.

Should HPNC need to cancel an in-person program due to formal, Government implemented COVID-19 measures, we may give the option to move sessions online, or to receive a refund minus a 10% administration fee.

Requests for cancellations or refunds must be made in writing and submitted to the High Park Nature Centre at info@highparknaturecentre.com. Please contact us at info@highparknaturecentre.com if you have any questions.

Extreme Weather-Related Cancellation Policy

Programs will proceed rain, snow or shine. Please dress appropriately for the weather as we will be outdoors for all or most of the activities. We advise wearing long pants, socks, and close-toed shoes to protect against poison ivy in the park. See here for guidelines for winter layering.

In the event of extreme weather, HPNC may decide to cancel a program. HPNC will endeavour to provide at least one hour notice of cancellation prior to the start time of the program. No refunds will be issued.

Behaviour Policy

At the High Park Nature Centre, we strive to create a safe, inclusive environment for everyone. We want to work with participants/caregivers/teachers to overcome challenging behaviours. Our staff use behavioural management techniques like setting clear expectations for behaviour, positive reinforcement, empowering language, and friendly reminders of what appropriate behaviour looks, sounds, and feels like. When conflicts arise, we guide participants through conflict resolution discussions so they can change their behaviour and continue taking part in High Park Nature Centre programming. When necessary, staff will discuss with participants/caregivers/teachers strategies for improving behaviour.

A Program Coordinator can make the decision to remove a participant from the program due to inappropriate behaviour and refunds will not be provided. Participants will be asked to leave immediately. If the participant is a minor, caregivers will be called in to pick up their youth/child. Examples of inappropriate behaviour include (but are not limited to): violence to themselves or others, hateful/offensive/abusive language, bullying, damaging property, refusing to follow safety rules, repeatedly running out of sight, or continued disruption of the program.

Parking & Location

The High Park Nature Centre is located near the High Park Avenue main gates at 375 Colborne Lodge Drive (also known as the Forest School).

High Park is currently closed to motorized vehicles on weekends.

Weekend program participants have several options of getting here:

  • Taking TTC transit - High Park station is closest to Forest School location (375 Colborne Lodge Dr.)
  • Bicycle, scooter, mobility device, by foot, etc.
  • Parking outside High Park on side streets and walking in. Note: Parking can be extremely limited on side streets.

We will notify you of any changes to the weekend vehicle access in High Park.

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