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Registration Policy

Make sure you have read and understood all our registration policies for High Park Nature Centre programs.

Registration is required for all programs. Registration cannot be confirmed until payment has been received.

Programs are filled on a first-come, first-serve basis. We recommended registering as soon as possible after registration opens to avoid disappointment. If a program is full, you can sign up to be on the program waitlist. In the case that a spot becomes available, we contact the next person on the waitlist. If you would like advance notice of our registration dates, you can sign up for our e-newsletter.

As a charitable organization, the High Park Nature Centre (HPNC) relies on program fees to support our operations and mission. We understand that circumstances may arise that require participants to cancel their registration, and we strive to accommodate these requests while also managing the costs associated with cancellations.

SPECIAL EVENTS, WORKSHOPS, NATURE CLUBS AND MARCH BREAK, WINTER HOLIDAY, PA DAY CAMPS and SCHOOL FIELD TRIPS

Requests for cancellations or refunds must be made in writing to info@highparknaturecentre.com 

  • Requests for refunds made 14 or more days before the start of the program will receive a refund minus a 10% administrative fee.
  • Requests made less than 14 days before the start of the program will receive no refund.  
  • Refunds are not granted for inclement weather or missed days.

SUMMER CAMP CANCELLATION POLICY

Requests for cancellations or refunds must be made in writing to info@highparknaturecentre.com

  • Requests for refunds made 14 or more days before the start of the program will receive a full refund minus the $50.00 non-refundable deposit per registrant per registration paid at the time of registration. This deposit helps cover administrative costs, including fees from software systems and staff time to process registrations.
  • Requests made less than 14 days before the start of the program will receive no refund.  
  • Refunds are not granted for inclement weather or missed days.

We will continue to diligently follow and align our programming with Toronto Public Health guidelines. If sudden adjustments need to be made to the number of participants we can allow to gather outdoors, we’ll be in touch and will strive to provide as much forewarning as possible.

Unfortunately, due to our limited schedule and resources, we will not be refunding or able to accommodate make-up visits if you cannot attend due to personal reasons related to COVID-19 or other illnesses. This includes the need to stay home as a precautionary measure if you or your participants are feeling ill, if you or a participant contracts COVID-19, or if a decision is made on your group’s behalf to not attend due to COVID-19 or other illnesses.

Because of staff health screening, there is a possibility that some days we may not have staff available to lead a program. In situations where HPNC cancels a program due to staff availability issues, participants will be eligible for a refund for the canceled visit. Please note, refunds do not apply to cancellations related to extreme weather, see more below. We may choose to offer virtual programming in lieu of in-person programming.

Should HPNC need to cancel an in-person program due to formal, Government implemented COVID-19 or other infectious disease measures, we may give the option to move sessions online, or to receive a refund minus a 10% administration fee.

Requests for cancellations or refunds must be made in writing and submitted to us via email. Please contact us if you have any further questions.

Programs will proceed rain, snow or shine. Please dress appropriately for the weather as we will be outdoors for all or most of the activities. We advise wearing long pants, socks, and close-toed shoes to protect against poison ivy in the park. See here for guidelines for winter layering.

In the event of extreme weather, HPNC may decide to cancel a program. HPNC will endeavour to provide at least one hour notice of cancellation prior to the start time of the program. No refunds will be issued.

At the High Park Nature Centre, we strive to create a safe, inclusive environment for everyone. We want to work with participants/caregivers/teachers to overcome challenging behaviours. Our staff use behavioural management techniques like setting clear expectations for behaviour, positive reinforcement, empowering language, and friendly reminders of what appropriate behaviour looks, sounds, and feels like. When conflicts arise, we guide participants through conflict resolution discussions so they can change their behaviour and continue taking part in High Park Nature Centre programming. When necessary, staff will discuss with participants/caregivers/teachers strategies for improving behaviour.

A Program Coordinator can make the decision to remove a participant from the program due to inappropriate behaviour and refunds will not be provided. Participants will be asked to leave immediately. If the participant is a minor, caregivers will be called in to pick up their youth/child. Examples of inappropriate behaviour include (but are not limited to): violence to themselves or others, hateful/offensive/abusive language, bullying, damaging property, refusing to follow safety rules, repeatedly running out of sight, or continued disruption of the program.

The High Park Nature Centre (also known as the Forest School) is located at 375 Colborne Lodge Drive near the north gates at Bloor Street West and High Park Avenue.

On August 5, 2023, a number of changes were made to the travel network within High Park as part of the High Park Movement Strategy. Here are some updated tips for you to travel to High Park and the Nature Centre easily without any confusion.

We continue to recommend using the TTC or biking as the best way to get to High Park and the Nature Centre. The Nature Centre is situated just a 5-minute walk from the High Park Subway Station. In case you were biking, there are bike racks available in front of the Nature Centre. 

Map of High Park with directions

Weekdays:

If you are driving:

  • Enter the park from the east at Parkside Drive and High Park Boulevard (A)
  • Drive west on Centre Road
  • Parking spaces are most available and convenient at the free parking lot near Grenadier Café. If you are looking to park your vehicle, we highly recommend that you use this parking lot and walk to the High Park Nature Centre
  • Turn right at the Grenadier Restaurant and merge with Colborne Lodge Drive
  • Drive north along Colborne Lodge Drive until you see the pool on the left and tennis courts on the right
  • You may only exit High Park on Bloor Street and High Park Avenue (B)

 

Weekends:

High Park is currently closed to motorized vehicles on weekends.

Weekend program participants have several options of getting here:

  • Taking TTC transit – High Park station is closest to Forest School location (375 Colborne Lodge Dr.)
  • Bicycle, scooter, mobility device, by foot, etc.
  • Parking outside High Park on side streets and walking in. Note: Parking can be extremely limited on side streets.

We will notify you of any changes to the weekend vehicle access in High Park.